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Performance Bike Ship


Unpacking Your New Bicycle

Congrats on getting your new bike from Performance Bicycle! We’ve developed our new bike shipping box to make assembly quick and simple so you can get out riding faster. However if at any time you need assistance, feel free to call our Spin Doctor tech support line at 1-800-727-2453, or take your bike to your local Performance Bicycle store.


To start assembling your bicycle you will need:

  • 2, 3, 4, 5, 6, and 8mm hex wrenches
  • Torque wrench
  • Grease or carbon paste


Please retain all packaging materials, tags, and documentation, and do not remove any stickers or labels until you are sure you will not need to return or exchange the bike. For more information about our return policies, please visit:


  1. Open the top of the box
  2. Untie front wheel and parts bag. Remove them from the box and set them aside.
  3. Reach in and un-screw the two Plastic Star Grip Nuts at the front of the bike to release the Fork Mount.
  4. Lift your bike out of the box.
  5. For a drop bar bike, rotate the handlebar up to the desired position and use a torque wrench to tighten the stem plate to the correct manufacturer specifications (usually printed on the stem or handlebars).
  6. For a flat bar bike, install the bar in the correct orientation and tighten the stem bolts down to the correct torque.
  7. Remove the Skewer/Thru-axel from the fork mount and install the front wheel. Make sure to orient the wheel the correct way. If you are unsure, look at the rotational direction that is printed on the tire.
  8. Install the seat post to the desired height. Follow manufacturer’s recommendation to use grease or fiber grip based on frame and seat post material. Tighten the clamp or compression plug to the manufacturer’s recommended torque settings.
  9. Adjust the height and setback of the saddle as necessary for your correct bike fit. For more information on how to fit a bicycle, visit our Learning Center at
  10. Be stoked that you now have a rad new bike from Performance! Get out and ride!


How To Pack A Bike



Bikes and Frames